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Bulk Purchase Order Processing with AI and Machine Learning

From One-Day Manual Processing to Minutes Using AI-Powered Computer Vision and Machine Learning

Industry:

Healthcare

Service:

Dedicated Team

Expertise:

Integrations & Software Development

Technologies:

AI, .NET, React, Entity Framework, SQL Server, Azure DevOps, Microservices

Background

A leading healthcare company handled a high volume of purchase orders, each containing over 500 line items. These orders arrived in various formats, including images, photos of printed documents, disorganized Excel files, and emails. This created a labor-intensive manual process, taking nearly a full day to process each order. This inefficiency slowed operations and delayed response times to customers. The company needed a solution to automate this process and ensure seamless integration with its ERP system.

Challenges

Accuracy and Security: Ensuring that product details were correctly processed and matched with the company’s inventory system without compromising data integrity or security.

Diverse Input Formats: Managing and interpreting unstructured data from a variety of formats, such as images and inconsistent spreadsheets, to streamline into a unified process.

Results

The implementation of an innovative solution combining computer vision for unstructured document reading and machine learning for automatic product code mapping delivered remarkable outcomes:

- Processing Time Reduction: What once took an entire day is now completed in minutes, drastically improving workflow speed.

- 95% Process Automation: The majority of purchase orders are processed without human intervention, ensuring efficiency and minimizing errors.

- Seamless ERP Integration: Product codes in the orders are accurately mapped to the SKUs in the ERP system, maintaining precise inventory management and operational consistency.

- Improved Response Times: The company can now process more orders in less time, enhancing customer experience and expediting product delivery.

This project highlights the transformative impact of advanced technologies in optimizing complex, manual processes into streamlined workflows, significantly boosting operational efficiency and customer satisfaction.

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